Privacy policy

PRIVACY POLICY – PsycheHope LLC

Last Updated: April 2026

1. Introduction

PsycheHope LLC (“we,” “our,” or “us”) is a mental health practice providing telehealth-based psychiatric and therapeutic services. We are committed to protecting your privacy and maintaining the confidentiality of your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or submit your information through our forms or services.

2. Information We Collect

We may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Information you provide in forms (such as mental health concerns)
  • Appointment or service requests

We only collect information necessary to provide and improve our services.

3. How We Use Your Information

Your information may be used to:

  • Contact you regarding mental health services or appointments
  • Provide telehealth consultation and support
  • Respond to your inquiries
  • Improve our services and patient experience
  • Maintain internal records for service delivery

4. Telehealth & Confidentiality

PsycheHope LLC provides services through secure telehealth platforms.

We follow industry-standard privacy practices to protect your information. All communications are treated as confidential in accordance with applicable healthcare privacy standards, including HIPAA guidelines where applicable.

However, please note that no electronic system can be 100% secure.

5. Information Sharing

We do not sell, rent, or trade your personal information.

Your data may only be shared:

  • With licensed providers involved in your care
  • When required by law or legal obligation
  • To ensure safety in emergency situations

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure.

7. Your Rights

You have the right to:

  • Request access to your information
  • Request correction of inaccurate data
  • Request deletion of your information (where applicable)
  • Withdraw consent for communication

8. Cookies & Website Data

Our website may use basic cookies to improve user experience and analyze website performance. You can disable cookies in your browser settings.

9. Third-Party Services

We may use trusted third-party platforms for:

  • Scheduling
  • Telehealth video sessions
  • Form submissions

These providers are expected to maintain appropriate privacy and security standards.

10. Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date.

12. Contact Us

If you have any questions about this Privacy Policy, you may contact us:

PsycheHope LLC
 📧 Email: info@psychehope.com
🌐 Website: https://www.psychehope.com